BUSINESS ORGANISATIONS
In this second part, i will expain to you the differents organisations of the company.
The business functions are:
- Human Resources
- Sales and Marketing
- Research and Development
- Production/Operations
- Customer Service
- Finance and Accounts
- Administration and IT
The caracteristics of the seven buiness functions are:
Human Resources
- Recruitment and retention
–Job descriptions
–Person Specifications
- Dismissal
- Redundancy
- Motivation
- Professional development and training
- Health and safety and conditions at work
- Liaison with trade unions
Sales and marketing
- Market research
- Promotion strategies
- Pricing strategies
- Sales strategies
- The sales team
- Product – advice on new product development, product improvement, extension strategies, target markets.
Research and Development
- New product development
- Product improvements
- Competitive advantage
- Value added
- Product testing
- Efficiency gains
- Cost savings
Production/Operation
- Acquiring resources
- Planning output – labour, capital, land
- Monitoring costs
- Projections on future output
- Production methods
- Efficiency
Customer Service
- Monitoring distribution
- After-sales service
- Handling consumer enquiries
- Offering advice to consumers
- Dealing with customer complaints
- Publicity and public relations
Finance and Accounts
Cash flow
–Monitoring income/revenue
–Monitoring expenditure
Preparing accounts
Raising finance
–Shares
–Loans
Links with all other functional areas
Administration and IT
•Managing estates – cleaning, health and safety, maintenance, security
•Reception
•Clerical work – reporting, recording, record keeping, communication
•Overview of quality control
•Use of IT systems
Then, I will explain the differents Organisations Chart wich exist
- Hierarchical Structure
- Pyramidal Structure
- Centralised/
Entrepreneurial
- Matrix Structure
In Spain, the most that we use is a Centralised/Entrepreneurial organisation, because the differents business functions depend to Management Director
Finally, we did an exercice about grammar and explained the importance of language lies in its social functions and one exercise about vocabulary where we studied the prefixes(multi-, over-, re-) and suffixes (-ed, -ly, -ment).
miércoles, 28 de febrero de 2007
My First Blog
business activity
Primary Sector –
–extraction of raw materials from the Earth – mining, quarrying, fishing, agriculture, forestry
Secondary Sector –
–Processing of raw materials into finished or semi-finished products – manufacturing
Tertiary Sector –
–Service industries – transport, finance, distribution, retailing, wholesaling, communications, hi-tech industries
-Quarternary Sector –
–Health, education, research, leisure
Multiple Business ActivityE.g.
– BP or REPSOL, involved in:
Oil exploration and drilling (Primary)
Refining oil – production of gas, petroleum, bitumen, lubricants etc
(Secondary: manufacturing)
Distribution of petrol from refineries to petrol stations and sales of petrol to consumer(Tertiary) Research and Development (Quarternary)
Objectives:
Profit, Environment, Image and Reputation, Quality and Innovation, Efficiency, Sales, Market power, Social issues, share price, survival.
Public Sector: Business Activity owned, financed and controlled by the state through government or local authorities
–Government – key departments set policy and monitor implementation
–Local Authorities – County Councils, District Councils, Parish Councils
–Health Trusts
–Public Corporations – BBC
-Access & Equity: available to all regardless of their background, location, status, income, class, race, religion etc
-Quality: high quality services that do not cut corners
-Affordability: services offered at prices that are cheaper than private sector or free at the point of use
Range of Business Offered by the Public Sector:
Museum and arts, cemeteries, university, licencing...
Business Ownership:
The Private SectorBusiness activity owned financed and controlled by private individuals
Sole Trader:
–Owned financed and controlled by one individual but can employ other staff
-Common in local building firms, small shops, restaurants, butchers etc
Partnerships:
-Owned, financed and controlled by upwards of 2 partners
-Terms of Partnership agreed through contract-Common in professions
– lawyers, accountants, architects, surveyors, estate agents, vets etc
Limited Companies:
–Private Limited Company (Ltd) Owned by between 2 and 50 shareholders
–Public Limited Company (PLC) Owned by minimum of 2 but no maximum number of shareholders
–Has a separate legal identity – the company can sue and be sued
–More complex to set up
–Minimum share capital of £50,000
Franchises:
-Method of business ownership backed by established ‘brand’ name
Co-operatives:
•Ownership, finance and control in hands of ‘members’•Exists for the benefit of ‘members’
Charities.
This is my summary of de last class.
Primary Sector –
–extraction of raw materials from the Earth – mining, quarrying, fishing, agriculture, forestry
Secondary Sector –
–Processing of raw materials into finished or semi-finished products – manufacturing
Tertiary Sector –
–Service industries – transport, finance, distribution, retailing, wholesaling, communications, hi-tech industries
-Quarternary Sector –
–Health, education, research, leisure
Multiple Business ActivityE.g.
– BP or REPSOL, involved in:
Oil exploration and drilling (Primary)
Refining oil – production of gas, petroleum, bitumen, lubricants etc
(Secondary: manufacturing)
Distribution of petrol from refineries to petrol stations and sales of petrol to consumer(Tertiary) Research and Development (Quarternary)
Objectives:
Profit, Environment, Image and Reputation, Quality and Innovation, Efficiency, Sales, Market power, Social issues, share price, survival.
Public Sector: Business Activity owned, financed and controlled by the state through government or local authorities
–Government – key departments set policy and monitor implementation
–Local Authorities – County Councils, District Councils, Parish Councils
–Health Trusts
–Public Corporations – BBC
-Access & Equity: available to all regardless of their background, location, status, income, class, race, religion etc
-Quality: high quality services that do not cut corners
-Affordability: services offered at prices that are cheaper than private sector or free at the point of use
Range of Business Offered by the Public Sector:
Museum and arts, cemeteries, university, licencing...
Business Ownership:
The Private SectorBusiness activity owned financed and controlled by private individuals
Sole Trader:
–Owned financed and controlled by one individual but can employ other staff
-Common in local building firms, small shops, restaurants, butchers etc
Partnerships:
-Owned, financed and controlled by upwards of 2 partners
-Terms of Partnership agreed through contract-Common in professions
– lawyers, accountants, architects, surveyors, estate agents, vets etc
Limited Companies:
–Private Limited Company (Ltd) Owned by between 2 and 50 shareholders
–Public Limited Company (PLC) Owned by minimum of 2 but no maximum number of shareholders
–Has a separate legal identity – the company can sue and be sued
–More complex to set up
–Minimum share capital of £50,000
Franchises:
-Method of business ownership backed by established ‘brand’ name
Co-operatives:
•Ownership, finance and control in hands of ‘members’•Exists for the benefit of ‘members’
Charities.
This is my summary of de last class.
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