My Second Blog

BUSINESS ORGANISATIONS

In this second part, i will expain to you the differents organisations of the company.

The business functions are:

- Human Resources
- Sales and Marketing
- Research and Development
- Production/Operations
- Customer Service
- Finance and Accounts
- Administration and IT

The caracteristics of the seven buiness functions are:

Human Resources

- Recruitment and retention
–Job descriptions
–Person Specifications
- Dismissal
- Redundancy
- Motivation
- Professional development and training
- Health and safety and conditions at work
- Liaison with trade unions

Sales and marketing

- Market research
- Promotion strategies
- Pricing strategies
- Sales strategies
- The sales team
- Product – advice on new product development, product improvement, extension strategies, target markets.

Research and Development

- New product development
- Product improvements
- Competitive advantage
- Value added
- Product testing
- Efficiency gains
- Cost savings

Production/Operation

- Acquiring resources
- Planning output – labour, capital, land
- Monitoring costs
- Projections on future output
- Production methods
- Efficiency

Customer Service

- Monitoring distribution
- After-sales service
- Handling consumer enquiries
- Offering advice to consumers
- Dealing with customer complaints
- Publicity and public relations


Finance and Accounts

Cash flow
–Monitoring income/revenue
–Monitoring expenditure
Preparing accounts
Raising finance
–Shares
–Loans
Links with all other functional areas

Administration and IT

•Managing estates – cleaning, health and safety, maintenance, security
•Reception
•Clerical work – reporting, recording, record keeping, communication
•Overview of quality control
•Use of IT systems

Then, I will explain the differents Organisations Chart wich exist

- Hierarchical Structure
- Pyramidal Structure
- Centralised/
Entrepreneurial
- Matrix Structure

In Spain, the most that we use is a Centralised/Entrepreneurial organisation, because the differents business functions depend to Management Director

Finally, we did an exercice about grammar and explained the importance of language lies in its social functions and one exercise about vocabulary where we studied the prefixes(multi-, over-, re-) and suffixes (-ed, -ly, -ment).